22nd Jun 26

UVS Installs Lucidity Video Wall Controller at the Heart of Adder’s Customer Experience Centre

At UVS, we’re proud to have installed our Lucidity video wall controller and software at the heart of a new Customer Experience Centre (CXC) for Adder Technology, a global leader in connectivity solutions.

Adder, established in 1984, develops market-leading products that give customers control and peace of mind when managing mission-critical applications across a wide range of industries. Their new purpose-built Customer Experience Centre at their global headquarters in Cambridge, UK, marks an important step forward in how they support customers navigating complex technology decisions.

The CXC has been designed as a dedicated environment where customers can work collaboratively to explore solutions, verify compatibility, and align stakeholders through focused sessions. It supports both in-person and remote participation, is open year-round, and allows for meaningful, flexible engagement aligned with customer decision cycles—complementing traditional time-bound industry events.

At the core of the installation, we have deployed our state-of-the-art Lucidity WBC70-W3 video wall controller. This enables the display of multiple high-resolution 4K@60Hz sources on the CXC video wall, alongside IP video streams, web-based content, and messaging feeds. Everything is managed through our Lucidity control software or intuitive touch panel, allowing users to quickly launch and manage video wall layouts.

Our Managing Director, Steve Murphy, commented:
“The CXC has been developed in collaboration with leading technology partners such as UVS to reflect the multi-vendor environments customers operate in today.”

He added:
“During a recent joint UVS/Adder live demonstration to an overseas client via Teams, the client remarked that they had never experienced such a remarkable, detailed and visually stunning remote demonstration.”

Our Lucidity video wall controllers and software continue to be a popular choice for demanding control room environments. The platform has evolved to offer increased processing power and enhanced flexibility, making it ideal for complex and mission-critical applications.

Today, our solutions are trusted across a wide range of sectors, including police forces, government facilities, high-security prisons, and fire and rescue command centres.

Based at Business First – Burnley Business Centre, we are led by four senior colleagues with over 94 years of combined experience in audio visual, control rooms, and visual solutions.

To find out more about us and our solutions, get in touch or call 01282 606525.

To learn more about Adder’s Customer Experience Centre and to book a visit, please visit the Adder Technology website.